Privacy Policy
Privacy and Data Protection
Goalzy Football values privacy, transparency, and security in the processing of personal data of its customers and visitors. This Policy explains how your information is collected, used, stored, and protected, in compliance with the General Data Protection Law (LGPD - Brazil) and the General Data Protection Regulation (GDPR - European Union).
1. Data Collected and Purposes of Processing
We collect only the information strictly necessary for the provision of our services:
Registration and Identification Data: Full name, identification document, email, and date of birth.
Purpose: Create your user account and process orders.
Shipping and Billing Data: Complete delivery address and billing details.
Purpose: Ship goods via international shipping/postal companies and fulfill tax and fiscal obligations.
Financial Data: Payment details (encrypted).
Purpose: Process purchases securely through our payment providers.
Browsing and Device Data: IP address, browser type, approximate location, and cookies.
Purpose: Ensure website security, prevent fraud, personalize your browsing experience, and perform traffic metrics.
2. Legal Basis for Data Processing (GDPR / LGPD Compliance)
The processing of your personal data by Goalzy is supported by the following legal bases:
Performance of a Contract: To process the purchase, carry out shipping, and provide after-sales support.
Explicit Consent: For sending marketing email campaigns, promotional communications, and non-essential cookies (analytical/advertising). Consent may be withdrawn at any time.
Legitimate Interest: To improve the user experience on the website and ensure transaction security.
Compliance with Legal Obligation: For the retention of purchase data required by tax and customs legislation.
3. International Transfer and Data Sharing
To operate the store and make deliveries in Brazil and Europe, Goalzy shares information with operational partners who comply with strict security standards:
Logistics and Freight Operators: To carry out international and domestic deliveries.
Payment and Anti-Fraud Providers: To validate payment security and prevent financial fraud.
Hosting and Analytics Platforms: Encrypted servers for processing browsing activities.
NK guarantees that any international data transfer is supported by standard contractual clauses or adequacy guarantees required by the GDPR/LGPD.
4. Data Retention and Deletion
We will keep your personal data stored only for as long as strictly necessary to fulfill the purposes described in this policy or to comply with legal, accounting, or regulatory reporting requirements. Purchase data may be retained for the period required by applicable tax legislation.
5. Cookies and Consent Banner
We use cookies to optimize your experience on the website:
Strictly Necessary Cookies: Essential for the operation and security of the shopping cart.
Performance and Marketing Cookies: Optional. Activated only if you grant explicit consent (opt-in) through our cookie management banner.
You can change or revoke your cookie preferences at any time from your browser settings or in the footer of our website.
6. Your Rights - European Union
Regardless of where you are located, Goalzy guarantees the following rights to its users:
Confirmation and Access: Confirm whether we process your data and request access to it.
Rectification: Request the correction of incomplete or inaccurate data.
Right to be Forgotten: Request the complete deletion of your personal data, respecting legal exceptions.
Data Portability: Receive a copy of your data in a structured format.
Withdrawal of Consent: Withdraw your authorization at any time for the use of data that requires consent.
Right to Object: Object to processing based on legitimate interest or direct marketing.
7. Contact
support@goalzyfootball.com